National Laser Institute
2009 Catalog
Contact Information & Headquarters
16601 North 90th St.
Scottsdale, Az 85260
Phone: (480) 222-4389
Fax: (480) 222-4643
Website: www.nationallaserinsitute.com
Email:
Volume I
Original Publication
Effective Date: December 2005
Names and Titles of Directors/Owners
Board Members:
Louis Silberman
Matthew Gould
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School President (Director)
Louis Silberman
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Owners
Louis Silberman
Matthew Gould
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Organizational Chart
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Company
National Laser Institute
Scottsdale, AZ |
Board of Directors
Louis Silberman, Member/President
Matthew Gould, Member/General Counsel |
Administrators
David Silberman
Laurie Gould
Carolyn Heyland |
AZ Faculty/Staff
S. Sasha Jazayeri, M.D., Instructor
Betty Hinderks Davis, M.D., Instructor
Jeanette Jacknin, M.D., Instructor
Sumer Daiza, M.D., Instructor
Sonja Petterson, M.D., Instructor
Sharon Epting, R.N., CLT, Instructor
Patricia Melde, RN, BSN, Instructor
Day Barnes, CLT, LE, Instructor
Kris Drolshagen, CLT, LE, Instructor
Somer Sommer, CLT, LE, Instructor
Shelley Cook, CLT, Instructor
Louis Silberman, Instructor
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Overview of Programs Offered
Statement of Purpose
The training program provides the student the opportunity to acquire the education and technical skills that will allow them to attain fulfilling and productive careers in the medical spa or spa industry.
Course Description
Cosmetic laser and light based procedures are performed under medical supervision with the purpose of improving the appearance of the client.
Students will learn about a variety of treatments including laser hair removal, Intense Pulse Light Photofacials and a variety of other advanced laser and light based procedures.
Laser hair removal is performed with a light based device such as a laser or intense pulsed light and targets body parts such as underarms, bikini, lip line, arms, legs, back and other areas for hair reduction.
Photofacials are performed with Intense Pulse Light Equipment that is utilized for targeting various parts of the body for skin rejuvenation. Specifically treatments on the face make age spots go away, make capillary veins on the face go away and make imperfect skin on the face, chest, hands and other body parts look younger.
Students in the Advanced Training will further their education by learning an additional treatment modalities such as Fractional Wrinkle Reduction, Laser Tattoo Removal and many others.
The primary purpose of the course is to train the students in basic manipulative skills, safety judgments, proper work habits and desirable attitudes necessary for entry positions as a Laser/Intense Pulsed Light Technician.
Objectives
At the end of the Laser Didactic and Hands on Training the student should be able to:
- Restate the basics of laser biophysics including: physics of light, wavelength, laser mechanics, energy concepts, pulsing concepts and impact vs. spot size.
- Explain the fundamentals of how a laser interacts with tissue including: tissue heating and heat transfer, absorption, non-linear effects, photochemistry.
- Report on how different types of light based devices interact with the skin in non-surgical procedures.
- Assess, list and review common hazards, laser safety and regulations stipulated by National, State and Local regulatory agencies.
- Observe and demonstrate competency performing laser and intense pulsed light treatments for hair removal.
- Formulate specific communication techniques to enhance the provider client relationship in consultations and treatment settings.
- In addition to the objectives above, the student should have observed and should be able to demonstrate capability in the treatments they are learning.
Subjects
The course curriculum covers:
- Laser Physics, Tissue Interaction & Treatment Precautions, Safety and Regulations
- Understanding Client Care, Professional Development Seminar
- Clinical Laser Applications – Observation and Practical Treatments
Skills to be Learned in Program:
National Laser Institute provides thorough and reliable theoretical and practical instruction to educate the student in developing professional attitudes and habits necessary for initial employment and career advancement.
A student completing the National Laser Institute will learn a variety of both theoretical and practical skill. These skills include:
- Technical Knowledge on Lasers:
- Biological effects of laser/Intense Pulsed Light
- Criteria for setting Maximum Permissible Exposure (MPE) levels
- Medical Considerations
- General Laser/Intense Pulsed Light safety
- Hands on Observation and Treatment
Required Textbooks/Learning Materials
National Laser Institute Reader
A reader that includes chapters on each subject presented in the training will be given to each student free of charge. The material in this reader has been written and compiled by experts in the field specifically for this course of study.
Equipment/Technology Requirements
National Laser Institute classes are held in a new state of the art facility suited for training the students according to rule R4-39-302 and in compliance with state laws for planning, building, zoning, and fire codes.
Students are not required to have any previous experience using laser, Intense Pulsed Light or other light based equipment.
The training will be performed using the following equipment:
- Light Sheer 800 Diode Laser, manufactured by Lumenis
- Star Lux Intense Pulsed Light and Laser System manufactured by Palomar
- Elite Aesthetic Workstation manufactured by Cynosure
- 1540 Fractional Laser manufactured by Palomar
- Affirm Anti Aging Workstation (Fractional) manufactured by Cynosure
- Protective Eyewear
Library Resources
National Laser Institute has a series of reference books and publications that are available for students to study during their time at the training course. Some titles include:
- Illustrated and Cutaneous Aesthetic and Laser Surgery
- Laser-Tissue Interactions: Fundamentals and Applications
- Manual of Cutaneous Laser Techniques
- Medical Users Guide to Laser Safety
- Laser Safety Policies and Procedures for Laser Operators
- ANSI Z136.1 (2000) Safe Use of Lasers
- Milady's Standard Textbook for Professional Estheticians
Clinical Training, Practicum and Special Features
Students enrolled in the observation and treatment portion of the course will have the opportunity to spend 24 hours observing each modality of treatment they are learning. Students will observe hair reduction techniques on the legs, underarms and bikini lines. The student will also perform on each modality they are learning a minimum of 10 treatments on volunteer models to solidify their base of knowledge.
Graduate Employment Opportunities
National Laser Institute does not guarantee job placement to any of its students. Students trained in the Laser Technician program are qualified to work in Arizona Medical Spas and Medical Offices as Laser Technicians. Our graduates in Arizona have the training and have met the requirements by the Arizona Radiation Regulatory Agency (ARRA) to work as a Laser Operator working under the supervision of a “licensed practitioner”.
Requirements for Graduates to Practice
Graduates must work under the supervision of a “licensed practitioner” (medical director) and have completed the following:
- National Laser Institutes ARRA approved medical laser assistant didactic training course of at least 40 hours in duration. Successful completion of the training program will be based on a test consisting of multiple choice questions on subjects covered, with a minimum passing grade of 80%. The test will be provided by an individual who is eligible, through training experience, to apply for laser safety officer certification or is a certified laser safety officer.
- Completed a minimum of 24 hours of observation, conducted the direct supervision of a licensed practitioner; and
- Completed hands on experience of at least 10 cosmetic procedures, each type of procedure. The hands-on experience shall be conducted under the direct supervision of a licensed practitioner.
Available Student Payment Schedules
Students must pay their tuition in full two weeks in advance of attending the training program.
Student Eligibility Requirements Regarding Tuition Reductions, Tuition Discounts, Educational Loans, Scholarships and Financing Options
Educational Loans
Educational Loans are provided to qualified applicants through Sallie Mae. All students
are eligible to apply for Educational Loans. Paperwork is available at the NLI office.
Scholarship Policy
National Laser Institute awards some scholarships every year to enrich the economic diversity of our school community. The deadline for applying for a scholarship is 3 weeks prior to the first day of class for the session. Applications and additional scholarship information can be picked up at the NLI office or can be printed from this website. Completed applications must be turned in to the office of the President by mail or may be emailed to info@nlionline.com.
Scholarships are given to promote economic diversity among the student population. National Laser Institute is committed to offering scholarships to low-income students, with earnings less than 80% of the mean income in their area. Scholarships are reviewed based on economic need. National Laser Institute believes that this policy will enhance the learning community.
Institutional Refund Policy
Rejection: An applicant rejected by the school is entitled to a refund of all monies paid.
Three-Day Cancellation: An applicant who provides written notice of cancellation to the National Laser Institute Administration within three days (excluding Saturday, Sunday and federal or state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid.
Other Cancellations: An applicant requesting cancellation more than three days after signing an enrollment agreement and making an initial payment, but prior to entering the school, is entitled to a refund of all monies paid minus a registration fee of $100.
Refund after the commencement of classes:
- Procedure for withdrawal/withdrawal date. A student choosing to withdraw from school after the commencement of classes is to provide written notice to the National Laser Institute administration. The written notice is to indicate the expected last date of attendance and be signed and dated by the student. For a student who is on authorized leave of absence, the withdraw date is the date the student was scheduled to return from the Leave and failed to do so. Cancellations should be sent to:
National Laser Institute
Attn: Louis Silberman
16601 N. 90th Street
Scottsdale, AZ 85260
- Tuition Charges. Tuition charges for the enrollment period will be determined based upon the student’s last day of attendance and the resulting percentage of the enrollment period completed. The percentage of the enrollment period completed is determined by dividing the total number of days elapsed from the student’s start date to their last date of attendance by the total number of days in the enrollment period. Tuition charges and refund amounts are determined as follows:
| % of instruction |
% of tuition assessed |
| 01-10% |
10% of tuition |
| 11-20% |
20% of tuition |
| 21-30% |
30% of tuition |
| 31-40% |
40% of tuition |
| 41-50% |
50% of tuition |
| 51-100% |
100% of tuition |
- Any monies due to the student will be sent to the student within 30 days from receipt of written cancellation or the date the Institute terminates the student.
- This refund policy applies only to tuition and does not apply to purchases of books, supplies, equipment or insurance.
Student Services to be Provided by National Laser Institute
Out-of-Classroom Needs
Students enrolled at National Laser Institute may have non-academic questions that need to be answered and concerns that need to be addressed. Our staff is available to respond to students needs in the area of non-academic questions and concerns. Our focus is to assist our students in being successful and making your experience at our school hassle-free.
Housing Assistance and Transportation
Our admissions team is available to help students who come from outside the immediate area find reasonable alternatives for housing while attending our program. National Laser Institute is doing everything we can to make your stay comfortable and affordable. We have secured discount rates at nearby hotels and discount rates on shuttles to and from the airport. Some hotels have shuttles that provide daily service to our training program.
Career Training
The focus of the National Laser Institute training program is to help our students acquire the academic and practical experience so they become more marketable candidates for aesthetic/medical positions. While we can not guarantee any job placements, we do provide resources that assist our students in furthering their career goals.
Description of Educational Delivery Systems
The clock hour education is provided through a sequential set of learning steps that address specific tasks necessary for state board preparation, graduation and job entry level skills. Each student will receive instruction that relates to the performance of useful, creative and productive career oriented activities. Subjects are presented by means of lecture, demonstration and student participation. audio-visual aids, guest speakers, field trips and other related methods are used in the course.
Policies and Governing Regulations
Training Registration Requirements (Program Pre-requisites & Completion Requirements)
Complete enrollment agreement, Sign and Complete contract.
Pay $250 Deposit (refundable)
Applicants must be at least 18 years of age and submit a complete application for admission.
Admissions procedures are designed to assist the applicant in selecting the most appropriate program.
Admission Requirements
National Laser Institute shall only admit students who satisfactorily demonstrate they are able to complete the NLI training. In order to be admitted each applicant must:
- Pass an initial interview;
- Submit a letter of recommendation;
- Submit proof of graduation from High School (Diploma) or proof of having passed the General Education Test (GED); and
- Submit official educational transcripts.
Completion Requirements
Students must pass a written exam on the didactic portion of the course with a minimum grade of at least 80% and pass a FINAL written and practical exam prior to graduation.
Students must pass all exams both written and practical in order to receive verification of completion and become a Laser Technician.
Program or Course Cancellation Policy
In the unlikely event that a course is cancelled it will be rescheduled for a later date. If the student is not able to attend, their tuition for that course will be refunded.
Grading procedures and satisfactory progress tracking
Students are assigned theory study and a minimum number of practical experiences. Theory is evaluated by written exams. Practical assignments are evaluated as completed and counted toward course completion ONLY when rated as passing or better. Practical skills are evaluated according to text procedures and performance standards established by the ARRA. Students must maintain a theory grade average of 80% and pass a FINAL written and practical exam with 80% or higher scores prior to graduation. Numerical grades are considered according to the following grading scale:
Practical and Theory: |
90 – 100 A = Excellent |
P: Pass (80% or above) |
| 80 – 89 B = Good |
F: Fail (below 80% for Pass/Fail exams) |
| 75 – 79 C = Average |
I: Incomplete |
| 74 or less = Failure |
W: Withdrawal |
Attendance
Due to the fact that the National Laser Institute is a short and intensive course, attendance is required every day of class.
If a student is tardy by over an hour or misses more than an hour of training, the time missed may be made up at a future date provided availability in the class. The student must still pass the exam and complete the required training to receive their certificate.
Change in Student Status
A leave of absence is strongly discouraged. A written request stating the reason for the leave of absence must be submitted to the admissions office. The request must be approved by the school President..
Student Re-enrollment
A student wishing to withdraw is requested to have an exit interview with a school Director where s/he will file a withdrawal form that will be put in his/her student file. After 180 days reenrollment will be based on the current fee schedule and a reentry fee of $50.
Student Probation, suspension or expulsion
Warnings
Attendance: When a student has exceeded his/her allowance for absences for a course that is still in session s/he will be sent an attendance warning. The warning will remind the student that s/he has until the end of the course to make up work or s/he will fail.
Academic: A student who fails an exam will be sent an academic warning stating that they must retake the exam in order to pass the course.
Probation
A student will be put on academic probation if they fail a course. A student will be put on general probation for misconduct or failure to pay tuition. Once a student has fulfilled the general probation requirements s/he will be fully reinstated.
Dismissal Policy (Expulsion)
If, after the probation period, a student has not fulfilled the requirements of his/her probation s/he will be dismissed.
Students can be automatically dismissed for the following reasons:
- coming to class under the influence of drugs or alcohol
- misconduct (obscene, violent or sexually inappropriate behavior, cheating, plagiarism, knowingly furnishing false information.
If a student wishes to appeal s/he can file a complaint with the grievance committee. To be reenrolled a student must show evidence to the School President’s satisfaction that the condition that caused the dismissal has been rectified. Re-admission is at the discretion of the Board of Directors or School President.
Grade Reporting and Transcripts
Students are notified immediately upon completing the course if they pass or fail. Training diplomas are provided to each student within one month of completing the course.
Student transcripts are available to all students that request them. To request transcripts the student must provide a written request along with a $15 administrative fee and the transcripts will be mailed to them.
Student Records
Student records will be kept permanently in a locked file cabinet in the office of the NLI admissions office. Students may make arrangements to review their records by submitting a written request with a $5 fee attached to the school Admissions Director.
Revisions
All revisions will be submitted to the Arizona State Board for Private Post Secondary Education within ten days of National Laser Institute revising the catalog.
Student Grievance Procedures
Written Student Grievance Procedure
Step 1: Instructor/Staff Member:
The student is recommended to directly communicate with the instructor/staff member involved in the grievance within 14 days. The student must articulate the grievance in writing, including a specific description of the problem, the reasons the student believes his/her rights have been violated, and a proposed remedy. The person alleged to have caused the grievance must respond to the student promptly, in writing, within 7 days.
Step 2: School Administrator
In cases where the problem is not resolved through direct communication with the Instructor/staff member involved, the student will submit a Grievance Form with supporting evidence, to the office of the school administrator within 14 calendar days of the communication with the faculty/staff member. The school administrator or designee will review the grievance.
Within 14 calendar days, the school administrator or designee will objectively investigate the grievance, consult and share appropriate information with all involved parties, consider relevant evidence, and render a decision in writing to the student and the administrative office.
Step 3: Appeal to President’s Office
The student may appeal the decision in Step 2 if proper procedures were not followed or there is relevant evidence that was not available during Step 2. An appeal must be made within 14 calendar days of the decision from the administrator and made to the office of the President. The student must submit written justification for further review and provide evidence that there are grounds for the appeal. The President or a designated Member of National Laser Institute will objectively investigate how the grievance process was conducted in Step 2, consult with all involved parties, consider relevant evidence that was not available or not considered during Step 2, and render a decision in writing. The decision will be final and any further appeals shall be made to the Arizona State Board for Private Postsecondary Education as described in “b.” below, within a 3 year period.
Reporting, Recording, and Maintaining Records
When the grievance is concluded, all documentation shall be forwarded to the school administrator, who will maintain them in accordance with the state archival policies.
Arizona Students Right to Appeal to Arizona State Board for Private Postsecondary Education
“If the student complaint can not be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details. The State Board address is 1400 W. Washington Street, Room 260, Phoenix, AZ 85007, phone # 602-542-5709, website address: http://azppse.state.az.us.”
Grievance Procedure Published in Following Locations:
Enrollment Agreement
Student Catalog
National Laser Institute Website
Catalog is Available to All Students
Written Format and Electronic Format
Student Acknowledgment of Receipt Page
The school catalog was reviewed with me on _______________________
I have read, and fully understand all of the school policies. I agree to commit to the schedule that I have arranged and to follow all of the school policies for conduct, attendance and time.
Student:_____________________________ Date:____________
____________________________
Administrator
Enrollment Agreement
{This agreement is on multiple pages (6)}
1. Student Contact Information
Name ___________________________________________________________________
Address _________________________________________________________________
City ________________________________________ State ______ Zip _____________
Home Phone (_____)_______________ Work Phone (_____)___________________
Cellular Phone (_____)_______________ Email __________________________________
2. Commencement Date of Program
Pick your session, daytime Intensives: Monday – Friday 9:00 a.m. – 6:00 p.m.
Scottsdale, Arizona |
Aug 13-27, 2007
Sep 10-24, 2007
Oct 15-29, 2007
Nov 05-19, 2007
Dec 03-17, 2007
Jan 07-21, 2008
Feb 04-18, 2008
Mar 03-17, 2008
Apr 07-21, 2008
May 12-26, 2008
Jun 16-30, 2008
Jul 14-28, 2008
Aug 11-25, 2008
Sep 15-29, 2008
Oct 13-27, 2008
Nov 03-17, 2008
Dec 01-15, 2008
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3. Program Titles:
Choose One:
Scottsdale, Arizona Courses
Laser/Intense Pulsed Light Technician: Hair Removal
Laser Essentials
Comprehensive Laser Plus
Didactic Training Only
4. Total Clock Hours of Program
- Laser/Intense Pulsed Light Technician: Hair Removal: 64 clock hours
- Laser Essentials: 96 clock hours
- Comprehensive Laser: 120 clock hours
- Didactic Training Only: 40 clock hours
5. Total Cost of Enrollment
Tuition and other student charges
Deposit: $250 (Fully refundable)
Laser/Intense Pulsed Light Technician: Hair Removal $4,250
Laser Essentials $6,650
Comprehensive Laser $8,850
Didactic Training Only $1,000
All reading materials and supplies are included with tuition. Transportation to and from class is the responsibility of the student and the cost of transportation will vary depending on how far the student needs to travel and their mode of transport.
Payment Method and Terms of Payment
Cashiers Check, Personal Check, Cash or MC/Visa/AE/Discover will be accepted.
Tuition ____________________
- Check
- Credit Card (we accept Visa, MasterCard, Discover, and American Express)
- Other _______________________
(NLI retains all student information for internal use only.)
Number ______________________________________ Expiration Date ______________
Name on card _____________________ Signature________________________
Billing address (if different)__________________________________________________
6. Refund Policy
Rejection: An applicant rejected by the school is entitled to a refund of all monies paid.
Three-Day Cancellation: An applicant who provides written notice of cancellation to the National Laser Institute Administration within three days (excluding Saturday, Sunday and federal or state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid.
Other Cancellations: An applicant requesting cancellation more than three days after signing an enrollment agreement and making an initial payment, but prior to entering the school, is entitled to a refund of all monies paid minus a registration fee of $100.
Refund after the commencement of classes:
Procedure for withdrawal/withdrawal date. A student choosing to withdraw from school after the commencement of classes is to provide written notice to the National Laser Institute administration. The written notice is to indicate the expected last date of attendance and be signed and dated by the student. For a student who is on authorized leave of absence, the withdraw date is the date the student was scheduled to return from the Leave and failed to do so.
Cancellations should be sent to:
National Laser Institute
Attn: Louis Silberman
16601 N. 90th Street
Scottsdale, AZ 85260
Tuition Charges. Tuition charges for the enrollment period will be determined based upon the student’s last day of attendance and the resulting percentage of the enrollment period completed. The percentage of the enrollment period completed is determined by dividing the total number of days elapsed from the student’s start date to their last date of attendance by the total number of days in the enrollment period. Tuition charges and refund amounts are determined as follows:
| % of instruction |
% of tuition assessed |
| 01-10% |
10% of tuition |
| 11-20% |
20% of tuition |
| 21-30% |
30% of tuition |
| 31-40% |
40% of tuition |
| 41-50% |
50% of tuition |
| 51-100% |
100% of tuition |
Any monies due to the student will be sent to the student within 30 days from receipt of written cancellation or the date the Institute terminates the student.
This refund policy applies only to tuition and does not apply to purchases of books, supplies, equipment or insurance.
7. Important Acknowledgements – Initials Required
Understand Agreement
By signing this agreement I acknowledge that I have read and understand all aspects of this agreement _________ (initial here)
Catalog Attached
The National Laser Institute Catalog dated December 2005 is incorporated as part of this Enrollment agreement and is attached _________ (initial here)
Receipt of Catalog
I have received a copy of the National Laser Institute Catalog dated December 2005 _________ (initial here)
8. Agreement on Multiple Pages
This agreement is presented on multiple pages. Please review all the pages and the attached catalog before signing.
9. Holder in Due Course Rule as defined by A.R.S. 47-3302
47-3302. Holder in due course
A. Subject to subsection C of this section and section 47-3106, subsection D, "holder in due course" means the holder of an instrument if:
1. The instrument when issued or negotiated to the holder does not bear such apparent evidence of forgery or alteration or is not otherwise so irregular or incomplete as to call into question its authenticity; and
2. The holder took the instrument:
(a) For value;
(b) In good faith;
(c) Without notice that the instrument is overdue or has been dishonored or that there is an uncured default with respect to payment of another instrument issued as part of the same series;
(d) Without notice that the instrument contains an unauthorized signature or has been altered;
(e) Without notice of any claim to the instrument described in section 47-3306; and
(f) Without notice that any party has a defense or claim in recoupment described in section 47-3305, subsection A.
B. Notice of discharge of a party, other than discharge in an insolvency proceeding, is not notice of a defense under subsection A of this section, but discharge is effective against a person who became a holder in due course with notice of the discharge. Public filing or recording of a document does not of itself constitute notice of a defense, claim in recoupment or claim to the instrument.
C. Except to the extent a transferor or predecessor in interest has rights as a holder in due course, a person does not acquire rights of a holder in due course of an instrument taken:
1. By legal process or by purchase in an execution, bankruptcy or creditor's sale or similar proceeding;
2. By purchase as part of a bulk transaction not in ordinary course of business of the transferor; or
3. As the successor in interest to an estate or other organization.
D. If, under section 47-3303, subsection A, paragraph 1, the promise of performance that is the consideration for an instrument has been partially performed, the holder may assert rights as a holder in due course of the instrument only to the fraction of the amount payable under the instrument equal to the value of the partial performance divided by the value of the promised performance.
E. If the person entitled to enforce an instrument has only a security interest in the instrument and the person obliged to pay the instrument has a defense, claim in recoupment or claim to the instrument that may be asserted against the person who granted the security interest, the person entitled to enforce the instrument may assert rights as a holder in due course only to an amount payable under the instrument which, at the time of enforcement of the instrument, does not exceed the amount of the unpaid obligation secured.
F. To be effective, notice must be received at a time and in a manner that gives a reasonable opportunity to act on it.
G. This section is subject to any law limiting status as a holder in due course in particular classes of transactions.
10. Job Placement Is Not Guaranteed
National Laser Institute does not guarantee job placement to graduates upon program/course completion or upon graduation.
11. Student Grievance Procedure
Step 1: Instructor/Staff Member:
The student is recommended to directly communicate with the instructor/staff member involved in the grievance within 14 days. The student must articulate the grievance in writing, including a specific description of the problem, the reasons the student believes his/her rights have been violated, and a proposed remedy. The person alleged to have caused the grievance must respond to the student promptly, in writing, within 7 days.
Step 2: School Administrator
In cases where the problem is not resolved through direct communication with the Instructor/staff member involved, the student will submit a Grievance Form with supporting evidence, to the office of the school administrator within 14 calendar days of the communication with the faculty/staff member. The school administrator or designee will review the grievance.
Within 14 calendar days, the school administrator or designee will objectively investigate the grievance, consult and share appropriate information with all involved parties, consider relevant evidence, and render a decision in writing to the student and the administrative office.
Step 3: Appeal to President’s Office
The student may appeal the decision in Step 2 if proper procedures were not followed or there is relevant evidence that was not available during Step 2. An appeal must be made within 14 calendar days of the decision from the administrator and made to the office of the President. The student must submit written justification for further review and provide evidence that there are grounds for the appeal. The President or a designated Member of National Laser Institute will objectively investigate how the grievance process was conducted in Step 2, consult with all involved parties, consider relevant evidence that was not available or not considered during Step 2, and render a decision in writing. The decision will be final and any further appeals shall be made to the Arizona State Board for Private Postsecondary Education as described in “b.” below, within a 3 year period.
Reporting, Recording, and Maintaining Records
When the grievance is concluded, all documentation shall be forwarded to the school administrator, who will maintain them in accordance with the state archival policies.
Students Right to Appeal to Arizona State Board for Private Postsecondary Education
“If the student complaint can not be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details. The State Board address is 1400 W. Washington Street, Room 260, Phoenix, AZ 85007, phone # 602-542-5709, website address: http://azppse.state.az.us.”
Grievance Procedure Published in Following Locations: Student Catalog and National Laser Institute Website
12. Cancellation Notice In Accordance with Federal Trade Commission
Any holder of this consumer credit contract is subject to all claims and defenses which the debtor could assert against the seller of goods or services obtained pursuant hereto or with the proceeds hereof. Recovery hereunder by the debtor shall not exceed amounts paid by the debtor. (FTC Rule effective 5-14-76)
13. Contract Acceptance – Student Signature
My signature below signifies that I have read and understand all aspects of this agreement and do recognize my legal responsibilities in regard to this contract. Please initial section 7 to verify you understand this agreement and confirm that you are in receipt of the National Laser Institute Catalog.
Student Signature
Applicant Signature______________________________________ Date _____________
Institutional Signature
Official Signature of the Institution ______________________________________ Date _____________
Mail form to: 16601 North 90 Street Scottsdale, AZ 85260 480-222-4642 info@nlionline.com www.nationallaserinstitute.com
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