The most frustrating segment of pursuing higher education/continuing education is having questions go unanswered. It’s discovering when admissions representatives have not completed the course(s) themselves because they guess when answering questions and they mislead you by giving you unrealistic expectations. My experience at NLI was nothing like I expected. It was one thousand times better! I chose NLI because of their level of accreditation. Knowing that I would have that much more confidence with a certificate brandishing that name brand. I loved the inclusiveness provided by my educators and peers, in an environment where I expected the polar opposite (of inclusiveness). I now want to pursue the business, hands-on, and educational aspects of this industry. This career change has never felt more “right”!